Local Resources for Staunton, Virginia
Maintained by The Stauntonian. All phone numbers and addresses are drawn from official city, agency, and organizational sources. Hours change; verify directly before visiting.
Emergency Contacts
Emergency: Call or text 9-1-1
Staunton Police Department (non-emergency): 540.332.3842 — staffed 24 hours a day. Business offices are open Monday through Friday, 8 a.m. to 5 p.m. The department’s Enhanced-911 Center also dispatches Staunton Fire & Rescue and the Staunton-Augusta Rescue Squad. For a copy of a crash report, email PoliceRecords@ci.staunton.va.us or call 540.332.3856.
Staunton Fire & Rescue — Station 1: 500 N. Augusta Street, 540.332.3884
Staunton Fire & Rescue — Station 2: 302 Grubert Avenue, 540.332.3718
The department provides round-the-clock fire suppression, emergency medical response, and special operations across the city’s 20 square miles, portions of Augusta County, and the Mary Baldwin University campus. It holds a rare ISO Class 2 fire insurance rating, one of the highest a municipal department can earn.
Mental Health Crisis Line — Valley CSB: 540.885.0866 or 540.943.1590, available 24 hours. Trained staff provide immediate support for psychiatric, behavioral, and substance use crises in Staunton, Waynesboro, Augusta County, and Highland County. myvalleycsb.org/emergency-services
National Suicide and Crisis Lifeline: Call or text 988
Poison Control: 800.222.1222
City of Staunton — Key Contacts
City Hall sits at 116 W. Beverley Street, Staunton, VA 24401. The main information line is 540.332.3800. The full city contact directory lives at ci.staunton.va.us/government/contact-us.
Schools Administration: 540.332.3920
Social Services: 540.245.5800
Tax Collection / Treasurer: 540.332.3833 — Pay online
Utilities (water and sewer billing): 540.332.3860 — Pay online
Trash and Recycling: 540.332.3882 — Schedules and guidelines
Snow Removal: 540.332.3892
Voter Registration: 540.332.3840 — ci.staunton.va.us/departments/registrar
Permits and Licenses: ci.staunton.va.us/residents/permits
Public Records Requests (FOIA): ci.staunton.va.us/government/public-records-request
City Calendar: ci.staunton.va.us/government/city-calendar
Emergency Alerts — Sign Up: ci.staunton.va.us/i-want-to/stay-informed/alerts-notifications
Healthcare
Augusta Health
Augusta Health is a community-owned, not-for-profit health system serving the central Shenandoah Valley. The main number for appointments and general assistance is 540.332.4000. augustahealth.com
Main Hospital Campus: 78 Medical Center Drive, Fishersville, VA 22939 — approximately five miles east of downtown Staunton on Route 250.
Augusta Health Urgent Care — Staunton: 851 Statler Boulevard, Staunton: 540.245.7470. Open daily, 8 a.m. to 7 p.m.
Augusta Health Staunton Medical Associates: 42 Lambert Street, Suite 511, Staunton. Family medicine and internal medicine: 540.332.4000.
A full list of clinics, specialists, and lab locations is at augustahealth.com/patients-visitors/visitor-resources/locations.
Mental Health and Substance Use
Valley Community Services Board (Valley CSB): 85 Sangers Lane, Staunton: 540.887.3200. Valley CSB provides mental health care, substance use recovery services, and developmental disability support to residents of Staunton, Waynesboro, Augusta County, and Highland County. The 24-hour crisis line is 540.885.0866. myvalleycsb.org
Public Library
Staunton Public Library
1 Churchville Avenue, Staunton, VA 24401
Phone: 540.332.3902 | Email: library@ci.staunton.va.us
Website: StauntonLibrary.org | City page: ci.staunton.va.us/departments/library
Hours: Monday through Thursday, 9 a.m. to 9 p.m. Friday and Saturday, 9 a.m. to 5 p.m. Sunday hours are available in fall through early spring — check the website before you go.
The library offers free digital resources through the Libby app (eBooks and audiobooks), a genealogy research room, a Talking Book Center on the second floor for visually impaired patrons, public computer access, and a shared catalog with Augusta County and Waynesboro libraries at ValleyLibraries.org.
Augusta County Library
1759 Jefferson Highway, Staunton: 540.885.3961
Open Monday through Thursday, 9 a.m. to 8 p.m.; Friday and Saturday, 9 a.m. to 5 p.m. augustacountylibrary.org
Schools
Staunton City Schools: 540.332.3920 | staunton.k12.va.us
Mary Baldwin University: 318 Prospect Street, Staunton. A private liberal arts university with undergraduate, graduate, and doctoral programs on its Staunton campus and a health sciences campus in Fishersville. marybaldwin.edu
Transportation
BRITE Bus (Blue Ridge Intercity Transit Express): Regional bus service connecting Staunton to Waynesboro, Harrisonburg, and communities throughout the valley. Operated by Virginia Regional Transit: 540.943.9302. Schedules and routes at vatransit.org.
Downtown Trolley: A free circulator serving Gypsy Hill Park, the Wharf, the Woodrow Wilson Presidential Library, the Amtrak station, and City Hall. Contact Virginia Regional Transit for seasonal schedule information: 540.943.9302.
Virginia Breeze Intercity Bus: Daily service with a stop at 210 Crossing Way in Staunton, connecting to Harrisonburg, Washington, D.C.’s Union Station via the Valley Flyer route, and Virginia Beach via the Tidewater Current route. Tickets and full schedule: virginiabreeze.drpt.virginia.gov.
Amtrak: The Staunton station at 1 Middlebrook Avenue serves the Cardinal and Crescent lines. Reservations and schedules: amtrak.com or 800.872.7245.
Shenandoah Valley Regional Airport (SHD): Located in Weyers Cave, roughly 15 miles north of Staunton: 540.234.8304. American Airlines/SkyWest operates jet service to Chicago O’Hare and Charlotte Douglas. flyshd.com
Parking: ci.staunton.va.us/residents/parking
Food Assistance
Salvation Army of Staunton: Food pantry open Monday through Friday, 8:30 a.m. to 4 p.m. Serves families, seniors, veterans, and anyone in need. Diapers and toiletries are available when supplies allow. Phone: 540.886.1138. salvationarmypotomac.org/stauntonva
Central Food Pantry and Clothes Closet: Free groceries available up to twice a month. Open Wednesdays 10 to 11:30 a.m. and Saturdays 9 to 11:30 a.m.
First Baptist Church Food Pantry: 406 W. Frederick Street, Staunton: 540.886.8333. Open the third and fourth Thursdays of each month, 9 to 11 a.m. Call ahead to confirm hours.
Blue Ridge Area Food Bank: 96 Laurel Hill Road, Verona: 540.248.3663. Open Monday through Friday, 8 a.m. to 5 p.m. The regional food bank distributes food through a network of more than 220 partner pantries, soup kitchens, and shelters across the area. brafb.org
SACRA (Staunton Augusta Church Relief Association): 205 N. Augusta Street, Staunton: 540.245.3628 — phone updated April 2026 per stauntonsacra.com. Provides short-term emergency financial and material assistance by appointment, Tuesday and Wednesday, 9 to 11:30 a.m. Offices close whenever Staunton or Augusta County schools close for weather. Email: SACRA.Staunton@gmail.com
Valley Mission: 1513 W. Beverley Street, Staunton: 540.886.4673. Three free meals daily, open to anyone in the community. Weekday schedule: breakfast at 7 a.m., lunch at noon, dinner at 5 p.m. Weekend brunch at 10 a.m. and dinner at 4 p.m. A food pantry and soup kitchen operate on-site. valleymission.net
Housing and Shelter
Valley Mission Shelter: 1513 W. Beverley Street, Staunton: 540.886.4673. One of the few shelters within a wide radius offering beds for single men, single women, and families under one roof. Capacity runs up to 130 individuals. Residents receive meals, laundry access, personal care items, and thrift store vouchers. valleymission.net
Staunton Redevelopment and Housing Authority (SRHA): 900 Elizabeth Miller Gardens, Staunton: 540.886.3413. Administers public housing and Housing Choice Vouchers (Section 8) for eligible low-income residents. Applications accepted in person. stauntonrha.org
City Housing Programs Division: City Hall, 3rd Floor, 116 W. Beverley Street: 540.213.6699. Coordinates affordable housing planning, grants, and connections to state and federal housing resources. ci.staunton.va.us/departments/community-development/housing-programs-division
Valley Homelessness Coordination (Valley CSB): Regional coordination for shelter, housing support, and needs-based assistance across Staunton and surrounding localities: 540.213.7347.
Domestic Violence and Sexual Assault
New Directions Center
110 W. Johnson Street, Staunton, VA 24401
24-hour crisis hotline: 540.886.6800 | Toll-free: 800.564.2836
Office: 540.885.7273 | newdirectionscenter.org
New Directions provides crisis intervention, emergency shelter, legal advocacy, and support groups for survivors of domestic violence, sexual assault, human trafficking, and stalking in Staunton, Waynesboro, and Augusta County. All services are confidential.
Virginia Sexual Assault Hotline: 800.838.8238 — toll-free, 24 hours
National Domestic Violence Hotline: 800.799.7233 — 24 hours, multilingual support available
Community Organizations and Support Services
United Way of Greater Augusta: 24 Idlewood Boulevard, Staunton: 540.885.1229. Open Monday through Friday, 8:30 a.m. to 4:30 p.m. Connects residents with financial assistance, health resources, and education support. unitedwayga.org
Community Foundation of the Central Blue Ridge: 117 S. Lewis Street, Suite 120, Staunton: 540.213.2150. Distributes more than $2 million annually in grants, scholarships, and community awards across Staunton, Waynesboro, and the counties of Augusta, Highland, and Nelson. cfcbr.org
Staunton-Augusta Family YMCA: 708 N. Coalter Street, Staunton: 540.885.8089. Hours: Monday through Thursday, 5:30 a.m. to 10 p.m.; Friday, 5:30 a.m. to 9 p.m.; Saturday, 7 a.m. to 7 p.m.; Sunday, 1 to 7 p.m. Financial assistance is available for memberships and youth programs based on income — the Y’s stated goal is that cost never bars someone from participation. Programs include fitness, swim lessons, youth sports, summer day camp, afterschool care, and preschool. saymca.org
Valley Program for Aging Services (VPAS): Serves adults 60 and older in Staunton, Waynesboro, and Augusta County with Meals on Wheels, transportation, Medicare counseling, in-home support, and congregate dining programs. Main line: 540.949.7141 | Toll-free: 800.868.8727. vpas.info
Greater Augusta Regional Chamber of Commerce: Serves Staunton, Waynesboro, and Augusta County businesses. Phone: 540.324.1133. augustava.com
Legal and Government Services
Social Services (City): 540.245.5800 — assistance for residents facing financial hardship, childcare needs, and related challenges. ci.staunton.va.us/departments/social-services
Commonwealth’s Attorney: ci.staunton.va.us/departments/commonwealth-s-attorney
Circuit Court Clerk: 540.332.3874 — deeds, wills, marriage licenses, and court records.
General District Court: 540.332.3878
Juvenile and Domestic Relations Court: 540.245.5306
Virginia DMV: dmv.virginia.gov — office locations and online services.
Social Security Administration: 800.632.6896 | ssa.gov
Virginia Department of Health (Central Shenandoah District): 540.332.7830. Birth and death certificate requests: vdh.virginia.gov/vital-records
Have a resource that belongs on this page? Email brad@stauntonian.com.